This contract represents a summary of the main provisions of the General Rental Conditions which, together with the rental letter signed by the Client, constitute the exclusive source that regulates the contractual relationship between the rental agency Policotxe SL and the Client or its Affiliates. .


Driving the rented vehicle is allowed only to the person in possession of a valid type “B” driver’s license.

The following minimum age is required:

-«Group 1 Cars» – 22 years of age and 2 years of experience. Ages between 22 and 24 must pay a supplement of €8 per day.

-«Group 2 Cars» – 25 years of age and 2 years of experience.

The vehicle is entrusted to the Client, assuming that he uses it by driving prudently.

The client assumes all the risks or responsibilities in case of entrusting the driving of the vehicle to third parties, not authorized by the rental company.

The client can communicate to the rental agency the name of other people who want to drive the vehicle, who will be authorized as drivers upon presentation of the driver’s license.


With credit/debit cards and/or cash. In both cases, it is necessary to deposit the deposit by credit card, the amount is established according to the type of vehicle. The credit card customer authorizes the rental agency to debit their account for all charges corresponding to their load that are related to the rental.


The rented vehicle is covered at ALL RISKS WITHOUT EXCESS

(A) In the event of a serious traffic accident due to drunk driving and/or drug use, the client must pay 100% of the damage caused.

In all cases of traffic accident, theft, fire, partial or total, the Client is obliged to present an accident report and/or complaint to the competent Authorities, and within 12 hours after the event, deliver it to the rental company.

$company_name, as a penalty, reserves the right to charge for damages attributable to the Client’s responsibility. Examples of this are the loss of keys or improper refueling.


The rented vehicle must be returned with a full tank of fuel. If this is not the case, the missing liters of fuel will be charged at market price.


The client has unlimited kilometers.


The vehicle is not allowed to leave the island of Mallorca, except with prior authorization signed by $company_name.

Any unauthorized or illegal use by Contract and/or by law obliges the Client to compensate the damages achieved. The rental agency reserves the right to take possession of the vehicle at any place and time in case of violation of the provisions of this article.

In the event that roadside assistance is needed (for example, due to a breakdown or traffic accident), the Customer can contact the rental Agency where the vehicle was rented, requesting instructions on what to do. It is excluded from any liability for damage to things transported or forgotten in the returned vehicle.

The Client is responsible for the fines and/or any other charges resulting from violations of the highway code or other provisions of the law or regulations, the cost of parking and, in general, the costs derived from driving the vehicle by third parties during the rental period and undertakes to reimburse the sums paid in advance, including additional legal, postal and administrative costs related to the request for reimbursement and to relieve the rental agency of any damage and/or claims of third parties. Each administrative procedure has a cost and the Client authorizes the charge from now on.


At the beginning of the rental, the dates and places of collection and delivery of the vehicle are established, which appear on the first page of the contract. Any change that the client wants to make must be previously consulted with the rental agency. In case of delivering the vehicle later than established, the customer will be charged €12 for every 60 minutes elapsed.

The vehicle must be picked up and delivered during the opening hours of the rental agency. In the event of collection or delivery outside of opening hours, the customer will be charged a supplement of €20.

If the vehicle is not returned to the specified location, the rental will continue until delivery of the vehicle or the presentation of a report of loss or theft. In case of having to go to pick up the vehicle in another place or having to go to its aid for

customer negligence, €2 will be charged for each kilometer traveled (minimum €20).


The Terms and Conditions are governed by law. All disputes that may arise in relation to the validity and/or interpretation and/or execution of the Terms and Conditions will be the jurisdiction of the courts of Palma de Mallorca, to which both parties will submit.


In accordance with the indicated legislation, the treatment related to this service will be based on principles of correctness, legality, transparency and protection of your privacy and your rights. The personal data of the User used by $company_name – $company_addr – $company_city ($company_province) – P.IVA: $company_vat – Tel: $company_tel – E-mail: $company_email, which is the owner of the treatment.

In accordance with article 13 of the GDPR 2016/679, we therefore provide you with the following information:


The personal data that will be collected and will be treated by the activation of this service treat:

identification data (surname and first name, residence, address, birth, telephone number, billing address, online identification), identity document (identity card, passport or driver’s license), bank details, location data (location, GPS, GSM, others);


The personal data collected will be processed for the following purposes:

for the conclusion and execution of vehicle rental contracts and eventual contracts, for the analysis and improvement of the Services, for the management of complaints and disputes, implementation of international payment system standards (for example, bank transfers, debits / credits through credit cards, debit cards, etc.)

These purposes are collectively referred to as “contractual purposes”.

with the prior consent of the User, for sending advertising material and use in the context of analysis and commercial studies and consumption habits. That purpose is called “Marketing Purpose”

The processing of the personal data of the Users is necessary, with reference to the contractual purposes, to execute the Contract. If the user does not provide personal data necessary for the contractual purposes, it will not be possible to proceed with the stipulation of the contract.

Processing for marketing purposes is optional. If the user denies his consent, he will not receive commercial communications. At any time, the user can revoke any consent granted.


The personal data of users can be processed with appropriate manual or computer tools to guarantee security, confidentiality and prevent unauthorized access, dissemination, modification and theft of data thanks to the adoption of appropriate technical, physical and organizational security measures.


Without prejudice to communications made in compliance with legal and contractual obligations, all data collected and processed may be communicated exclusively for the purposes specified above to the following categories of recipients: banks and credit institutions; Authorized persons; Providers of third party consultancy and assistance services with reference to the activities of the sectors (by way of example) technology, accounting, administration, legal, insurance, IT; Responsible for the treatment.


You can, at any time, exercise the following rights:

request more information regarding the content of this information; access to personal data; obtain the correction or cancellation of the same or the limitation of the treatment that concerns you (in the cases provided by law); oppose the treatment (in the cases provided by law); data portability (in cases provided by law); revoke consent, where appropriate. The withdrawal of consent does not affect the legality of the processing based on the consent given before the revocation; propose a complaint to the supervisory authority (Privacy Guarantor).

In relation to the processing of personal data concerning him, as described above, the Client freely expresses his consent, in accordance with and for the purposes of the law. In the event that the provision of this rental agreement was null, this nullity will not determine the invalidity of the other provisions of this rental agreement.

The client has received the information referred to in article 13 of EU Regulation 2016/679, accepts

or does not accept the processing of personal data for the sending of advertising material and use in the context of analysis and commercial studies and consumption habits as specified in the information in Article 10 (Privacy), point 2 of this contract.

The Client that has read the Privacy Policy and the General Rental Conditions, declares that he wants to specifically approve all the clauses.

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